The tips, tools, and straight talk every Blackboard admin needs.
The tips, tools, and straight talk every Blackboard admin needs.
No one can predict every problem that comes your way, but you can walk in better prepared. I’ve troubleshot issues most admins have never even seen, and I’m sharing every lesson learned along the way. There’s a reason people call me the Blackboard Guru, and it didn’t happen overnight.
When community feedback sits, and sits, and sits In Part 1 of this series, I made a point of giving credit where it is due. The Blackboard Idea Exchange is a genuine community resource. The voting and commenting infrastructure works.…
Every Tuesday I show up to Blackboard LMS Office Hours mostly out of habit at this point, the way you check a weather app you don’t fully trust. Most weeks it’s routine maintenance notes and a demo or two. August…
This is the first post in a three part series on the Blackboard Idea Exchange involving research and data analysis on the program since its launch. If you have spent any meaningful time in the Blackboard admin trenches, you have…
Every July, the most invested people in the Blackboard ecosystem travel to one place and sit in rooms together. They ask hard questions, share what’s working, and try to get a read on where this platform is actually headed. For…
This is the second of two posts on the Instructure Canvas data breach. The first post, “The Breach Instructure Saw Coming (And What It Means for the Rest of Us),” covers the ShinyHunters attack history, the full breach timeline, the…
By now, you’ve read the headlines. The Canvas data breach has been covered by the Wall Street Journal, the New York Times, Reuters, Higher Ed Dive, Inside Higher Ed, and The Chronicle. At the reported scale of 3.65 terabytes of…
Many of my Blackboard admin colleagues’ blood pressures rise when we talk about SCORM. SCORM (Shareable Content Object Reference Model) was developed by the US Secretary of Defense as part of their Advanced Distributed Learning Initiative. These standards and…
Note: I apologize for the delay in getting this post up. It has been a crazy time, but more on that in a later blog post. Zero. None. Null. Zip. Nada. Zilch. Wouldn’t it be nice to have that many…
“Pardon the rant, but every time I open a ticket with Blackboard Support it seems they always need another piece of information to investigate the issue discussed in the ticket. I spend days in a back and forth conversation with…